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Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth. You can change this on your wireless base station. To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead.Download Logitech Unifying Software 1.3.375 for Mac from our software library for free. The solution doesn't require unplugging the device it when you move it around. Connect up to six compatible wireless mice and keyboards to a single receiver eliminating the necessity to use multiple receivers. These ports are the farthest away from the antennas, making interference less likely. Add extra mice, keyboards, and number pads to your Unifying wireless receiver. If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them).The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections. If your USB device has a cable long enough that you can move the device, place it away from your Mac-and make sure not to place it behind your Mac, or near the hinge of its display. ![]() Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer? This laptop only has two USB ports so I only consider the Unifying dongle a temporary and unsatisfying fix. I've gone through all the existing posts I could google about this issue and none of those solutions helped, and none of those posts explicitly mention this exact issue. Once the chip and the USB port are properly touching again you will see the receiver show up in the Mac Systems USB panel and in Logitech Control Center, as. The mouse shows up in the Bluetooth device list (regardless of whether I have the mouse in pairing mode or not in fact, if I put it into pairing mode then a second duplicate device shows up in the device list), and when I click connect it hangs on this screengrab saying it's trying to connect, but eventually fails and then just says the device is "not connected". The fix is to remove the black cover, remove the chip, insert a piece of paper that raises the metal connectors of the chip closer to your laptop's USB connector. They both still connect fine via the Unifying USB dongle, and I can successfully connect other Bluetooth devices to my laptop.īelow is the screengrab of what happens when I try to connect. ![]() All of the sudden they both stopped working and would no longer connect (I don't think I had done any software update at that exact point in time?). I had both and MX Master and MX Master 2S connected and working via Bluetooth. We also recommend you check the files before installation. The download was scanned for viruses by our system. The version of Logitech Unifying Software for Mac you are about to download is 1.3.375. I am on a non-touchbar MacBook Pro with OS 10.13.6. This download is provided to you free of charge.
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